About us

Forward Step Training Ltd focuses on preparing individuals for employment and upskilling the workforce. With experienced experts, we deliver tailored solutions to ensure clients are well-equipped for success in the evolving job landscape.

Explore how we can empower your learning journey or enhance your workforce!

At Forward Step Training, we’re on a mission to make a positive impact on lives and businesses through transformative training programmes. Guided by our core values of excellence, impact, integrity, innovation, and empowerment, we strive to deliver outstanding solutions that yield real results.


With a fully equipped forklift training centre in the heart of Birmingham City Centre and a dedicated team of highly qualified trainers in the West Midlands and the North West, we offer flexible and tailored regional support to meet individual and business needs.


Passionate about creating opportunities, we’re committed to enhancing career prospects for everyone – whether you’re an unemployed learner looking to boost your skills or an established business aiming to upskill your workforce. Our commercial and government-funded pre-employment and workforce upskilling programmes are designed to cater to the unique needs of diverse learners and organisations.

Our Core Values


We are committed to delivering excellence in all our training and development programmes. We strive for the highest standards of quality, ensuring that our learners and employer clients receive exceptional service and achieve their desired outcomes.


We are passionate about creating a positive impact on the lives of our learners and the success of our employer clients. Our training and development initiatives are designed to make a real difference, empowering individuals to advance in their careers and businesses to thrive.


We conduct our business with utmost integrity and transparency. Trust is the foundation of our relationships with learners, clients, and partners, and we uphold ethical practices in all aspects of our operations.


Embracing innovation, we continuously explore new methods and approaches to enhance our training programmes. We stay at the forefront of industry advancements to provide cutting-edge solutions that address the evolving needs of the workforce.


We empower individuals and organisations to reach full potential through personalised training, ongoing support, and tailored solutions. This helps learners succeed and businesses optimise capabilities.

Meet the Team

Connect with one of our advisors today to discover how we can assist you.  

I, like many people, set out with a career path in mind. I always wanted to help others in some guise, but never planned to work within the world of training. Having worked within many different roles in different training organisations for the last 25 years, I have been fortunate to gain skills that have enabled me to have the opportunity to build my own business and team, taking all the best elements that I have learnt across the way.

Everyone at Forward Step Training has a dedicated passion for supporting people out of work and in work, to move towards their goals and aspirations.

We pride ourselves in 'going that little bit extra' and helping people to move forward one step at a time
Julie Duckett- Day
Managing Director
With over two decades of experience in the FE, commercial, and private sectors, I am currently serving as the Regional Engagement Manager at Forward Step Training.

In my role, I actively collaborate with a diverse range of partners across regions, providing essential support to our clients and learners. Together, we work towards empowering individuals with the skills and qualifications needed to realise their goals and aspirations.

Alongside the dedicated team at Forward Step Training, we are committed to assisting you in accessing the support and qualifications essential for attaining your desired employment.

“Together we can make that first step needed to get back into work!”
Bill Rai
Regional Engagement and Partnerships Manager
With a career in education since 2017, I've been dedicated to making learning accessible. From one-on-one support for excluded students to working with learners with special needs, my passion for inclusion and tailored education runs deep.

Education is the key to success, and I'm committed to unlocking it for all learners at Forward Step Training.
Kelly Dootson
SEND and Safeguarding Coordinator and Trainer
I'm Steven Savory, a versatile professional with a rich journey spanning various roles. From customer service and caregiving to property maintenance and warehousing, I've honed my skills and qualifications. Now, as a certified instructor, my passion lies in empowering individuals through tailored learning experiences.

Join me at Forward Step Training as I continue to teach safe MHE operation and nurture personal growth.
Steven Savory
RTITB Instructor and Trainer
Hi everyone, I am Maria. I started life in the big wide world not knowing what I wanted to do, then one day someone suggested I look at working in the care sector. Due to my caring for family members, I did this and what do you know, it helped me see my opportunities in life. One main reason is I love meeting others and getting a sense of achievement. I was fortunate to have a tutor who saw this in me and pushed me to be where I am today. I have worked with training providers and colleges and built up my skills along the way. This is now my turn to do the same for others.
Maria Peart
Trainer/ Practitioner