Privacy Policy Statement for Information Collected on Our Website

Effective Date:  August 2023

At Forward Step Training Ltd, we are committed to protecting your privacy and safeguarding the personal information you provide to us. This Privacy Policy Statement outlines how we collect, use, disclose, and protect the information you provide when using our website. By accessing and using our website, you consent to the practices described in this policy.

Information We Collect:

We may collect various types of information when you interact with our website, including but not limited to:

1. Personal Information: This includes information that can identify you personally, such as your name, email address, phone number, and other contact details. We collect this information when you fill out forms, subscribe to our newsletters, or interact with certain features of our website.
2. Usage Information: We gather data about how you use our website, including your browsing patterns, pages visited, referral sources, and other interactions. This information helps us analyse and improve the user experience.
3. Device and Browser Information: We collect technical information about the device and browser you use to access our website. This may include your IP address, browser type, operating system, and version.

How We Use Your Information:

We use the information collected to:

1. Provide Services: To fulfill your requests, process transactions, and provide the services you expect from our website.
2. Communication: To communicate with you about updates, offers, and other relevant information. You can opt-out of these communications at any time.
3. Improve Website: We analyse usage data to enhance the functionality, design, and content of our website.
4. Legal Compliance: To comply with applicable laws, regulations, legal processes, or enforceable governmental requests.

Sharing Your Information:

 We do not sell, trade, or rent your personal information to third parties. However, we may share your information with:

1. Service Providers: We may use third-party service providers to assist us in various aspects of our operations, such as website hosting, analytics, and email communications.
2. Legal Requirements: We may disclose information if required by law, or to protect our rights, privacy, safety, or property.

Data Security:

 We employ industry-standard security measures to protect your information from unauthorized access, loss, misuse, or alteration. However, no method of transmission over the internet or electronic storage is 100% secure.

Your Choices:

 You have the right to access, update, and correct your personal information. You can also opt-out of receiving promotional communications from us by following the unsubscribe instructions provided in our emails.

Changes to this Privacy Policy:

 We reserve the right to modify or update this Privacy Policy Statement at any time. The updated version will be indicated by the “Effective Date” at the beginning of the policy. We encourage you to review this policy periodically for any changes.

Contact Us:

 If you have questions, concerns, or requests regarding your privacy and the use of your personal information on our website, please contact us at

Email – info@forwardsteptraining.co.uk.

Phone – 0121 270 9935

By using our website, you acknowledge that you have read, understood, and agreed to this Privacy Policy