Regional Engagement and Partnerships Manager
Location: Birmingham, Walsall and surrounding areas
Reporting to: Managing Director
In the role of Regional Engagement and Partnerships Manager, you will be involved in the engagement and recruitment of learners and participants for the all the courses on offer within FST.
Regional Engagement and Partnership Managers must have experience in building new and maintaining existing relationships, with experience and knowledge of recruitment needs within the sectors we deliver in to enable the FST offer to meet the needs of the referral partners and local economy. The new and existing relationships that you harbour, foster, and maintain will providing opportunities for the local residents that are looking to secure employment, gain better pay or secure new jobs.
The role of Regional and Engagement Manager will align the partnership needs with the development of the local residents to enhance both progression opportunities and decrease the skills gap within the locality.
- Understanding the local economic climate to enable relationships to be built with partners that captures their current challenges.
- Establish strong relationships with new and existing referral partners to ensure the courses for FST are optimised.
- Identify new needs for new programmes that can support the local economy and job climate to ensure FST has the best impact.
- Understanding the current recruitment challenges so that FORWARD STEP TRAINING are in a position to be able to support suitably qualified individuals into their roles.
- Ensure Health and Safety and relevant guidelines are risk assessed and managed to promote the safety and wellbeing of the learners within work experience opportunities.
- Continual monitoring and reviewing of the referral partners needs and outputs of FORWARD STEP TRAINING’s collaboration to ensure that their recruitment need are still met.
- Establish strong connections with key internal stakeholders, existing stakeholders, relevant industry professionals/organisations and educational bodies.
- Responsible for maintaining excellent customer relationships with all stakeholders and ensuring total customer satisfaction and repeat business through a variety of methods and reporting mechanisms.
- Meet personal KPI consistently month on month.
- Work effectively with the Senior Management Team and Regional/National Business Development teams to meet overall company KPIs.
- Identify eligibility of candidates for prescribed courses and support requirements of the individual required for learning.
- Follow FORWARD STEP TRAINING (Ltd) policy and procedures to promote Safeguarding, Equality & Diversity, Data Protection (GDPR) & Health, and Safety.
- Impressive business record, particularly in relationship building and maintenance
- Ability to think strategically and always communicate at the highest level
- Experienced in working face-to-face with employer clients to negotiate and present our company offer
- Excellent standard of education in Maths and English, grade A-C or equivalent
- Excellent administration and ICT skills
- Excellent eye for detail
- Excellent communication and managerial skills
- Car owner with a willingness to travel throughout a specified region if public transport links are not available
- Well-presented and always professional
- Meeting KPI’s
- Maintaining relationships with staff and keeping up to date on their work progress
- Writing performance reports and analysing relevant business data
- Determining the reasons for non-take up of provision
- Assuming responsibility for the success or failure of strategic decisions
- Promoting a culture of growth throughout the business
- Educating team members on best business practices and techniques for increasing effectiveness
- Identifying key accounts
- Fostering collaborative relationships between large and small employers and stakeholders
- Being knowledgeable about products and services offered by the business
- Raising the company profile by attending job fairs and employer engagement events
- Suggesting new projects such as product development to tap into new markets
- Assisting with investment and financial decisions to benefit the company
- Being aware of market trends and competitors
- Complying with regulations and laws of business development
- Maintaining a positive attitude that inspires co-workers and clients to grow the business
- Adheres to the organisation’s code of conduct and contributes to team cohesion and productivity – representing the positive aspects of team culture and respectfully challenging inappropriate prevailing cultures.
- Take appropriate responsibility to ensure the health, safety and well-being of self and others.
- Pursue the achievement and integration of equal opportunities throughout all activities.
- Undertake any other tasks and responsibilities appropriate to the level of this post where required.
- Comply with all FORWARD STEP TRAINING policies and procedures.
- Live and breathe the FORWARD STEP TRAINING values, honesty, humility, work ethics and discipline.
- FORWARD STEP TRAINING is committed to safeguarding and promoting the welfare of all its service users. Successful applicants to appropriate roles will be subject to a Disclosure and Barring Service check.
Forward Step Training Centre
77 -87 New Town Row, Birmingham, B6 4HG
Getting Here
Our training centre is conveniently located in the heart of Birmingham and is easily accessible whether you’re using public transport or driving.
For detailed directions and any further assistance, please don’t hesitate to contact our friendly staff at info@forwardsteptraining.co.uk or 0121 270 9935